Delivery and Returns

1. Delivery

We deliver across Sri Lanka. Every order is confirmed by our team before it ships, and we may call you on the phone number you gave to check the details. Delivery time and any delivery fee depend on your location and are shown or told to you when the order is confirmed.

You can follow each order from pending to confirmed, shipped and delivered in Your orders.

2. Cash on delivery

Pay the courier in cash, in LKR, when the parcel arrives. Please check that the parcel is sealed and undamaged before paying. We cannot take card or online payments.

3. Cancelling an order

You can cancel from Your orders while the order is pending. After we confirm it, contact us and we will help where the parcel has not yet shipped.

4. Refused or failed deliveries

Please do not place an order you do not intend to accept. If delivery fails because you are unreachable or refuse a confirmed parcel, we may limit future orders from your account.

5. Returns and refunds

If an item arrives damaged, faulty or not as described, tell us within 7 days of delivery at the email below with your order number and photos. Where the claim is valid we will replace the item, repair it or refund you, using the method we agree with you.

Used and refurbished items are described by their listed condition. Items that match their description are not returnable merely because you changed your mind, unless the listing says otherwise.

This page does not remove any rights you have under Sri Lankan consumer law.

6. Contact

Order help and return requests: [email protected]. Last updated 29 October 2026.